Effective 23, December 2023
Your Privacy Matters
At iHelp, we are dedicated to empowering individuals through advanced digital tools and resources. We understand the importance of your privacy and are committed to being transparent about how we collect, use, and share your personal data.
1. Introduction
iHelp operates an online platform focused on personal and professional development. Our Members engage in various activities, such as sharing knowledge and accessing resources, while Visitors can view certain content without membership.
Services
This Privacy Policy applies to all iHelp platforms, including our website, mobile apps, and other related services, but does not extend to third-party websites, even if linked to our site.
Data Controllers
2. Data We Collect
2.1 Data You Provide To Us
- Registration: Includes your name, email address, mobile number, and password.
- Profile: We collect voluntary details such as your education, work history, skills, and photo.
- Content Uploads: Any data you provide through posts, uploads, or forms.
2.2 Data From Others
- Content and News: Includes information about you posted by other users.
- Contacts Sync: We collect information if you choose to sync your contacts.
2.3 Service Use
- We log interactions, including content views and clicks, for analytics and service improvement.
2.4 Cookies and Similar Technologies
- We use these for site functionality, user preferences, and analytics as outlined in our Cookie Policy.
2.5 Your Device and Location
- We collect data based on your device and location settings.
3. How We Use Your Data We use your data to provide, support, personalize, and enhance our Services. This includes communication, advertising, and user experience improvement.
4. How We Share Information Your data may be visible based on your settings and shared with partners, for legal reasons, or during business transfers.
5. Your Choices and Obligations
5.1 Data Retention
- We keep your data as long as your account is active or as needed.
5.2 Control Your Data
- You have right to access, correct, or delete your personal data and manage your privacy settings.
5.3 Account Closure
- We remove your data upon account closure, subject to legal and security exceptions.
6. Other Important Information
6.1 Security
- We take steps to protect your data but cannot guarantee absolute security.
6.2 Cross-Border Data Transfers
- Data may be processed outside your country with appropriate safeguards.
6.3 Lawful Bases for Processing
- Our data processing is based on consent, contractual necessity, and legitimate interests.
6.4 Direct Marketing and Do Not Track Signals
- We respect your choices regarding direct marketing and Do Not Track signals.
6.5 Contact Information
- For any concerns or questions, please contact our support team.
Changes to This Policy
- We reserve the right to modify this Privacy Policy at any time.