Terms and Conditions
1. Introduction
Welcome to iHelp.ie. This document constitutes the legally binding Terms and Conditions governing your access to and use of iHelp.ie, including all subdomains, pages, services, and communications under the iHelp.ie brand. By using our website or services, you agree to comply with these Terms, as well as our Privacy Policy and Cookie Policy.
iHelp.ie is designed to support Irish sole traders, small businesses, and creators in building an online presence. While most services are provided free of charge, certain extended services, including custom designs or advanced support, may require payment. By using iHelp.ie, you acknowledge the distinction between free and paid services.
Users who do not agree with these Terms must refrain from using the website or services. You may terminate this agreement at any time by discontinuing use of iHelp.ie.
2. Acceptance of Terms
By accessing iHelp.ie, you confirm that you have read, understood, and accepted these Terms and Conditions. Registered users are required to accept these terms to access core services, such as creating business pages or posting content. Your continued use of iHelp.ie after changes are published constitutes acceptance of the updated Terms.
3. Modification of Terms
iHelp.ie reserves the right to modify these Terms at any time. Users will be notified of material changes through the website or email if registered. Major revisions allow users reasonable time to review and terminate their accounts if they do not agree. Continued use after modifications constitutes acceptance of revised terms.
4. About iHelp.ie and Legal Status
iHelp.ie is operated as a sole trader initiative based in Ireland. All income derived from paid services is declared in accordance with Irish Revenue requirements. Users enter into this agreement with the sole proprietor operating iHelp.ie.
4.1 Future Incorporation
If iHelp.ie becomes incorporated or ownership is transferred, all existing agreements and user accounts continue under equivalent terms. Users will be notified of material changes in advance.
5. Eligibility and Account Registration
5.1 Minimum Age Requirement
Users must be at least 16 years old (or older if required by local law) to register. Minors under this age may only access the platform under parental or guardian supervision.
5.2 Accuracy of Information
Users must provide accurate, current, and complete information. Misrepresentation, impersonation, or providing false details is prohibited.
5.3 Passwords and Security
Users are responsible for maintaining the confidentiality of their account credentials. iHelp.ie is not liable for unauthorized access resulting from failure to secure credentials.
5.4 Termination of Accounts
iHelp.ie may suspend or terminate accounts that violate these Terms, engage in illegal activity, or misuse the platform. Users may also terminate their accounts voluntarily at any time.
6. Use of Services
6.1 Purpose
iHelp.ie is intended for creating business pages, sharing content, connecting with other users, and accessing related services. Users must comply with all applicable laws and iHelp.ie policies.
6.2 Prohibited Conduct
Users must not:
- Reverse engineer or modify platform architecture
- Use bots or automation to access data
- Promote competitors or burden iHelp.ie infrastructure
- Collect or misuse personal data
- Post offensive, illegal, or infringing content
6.3 AI and Automated Tools
If iHelp.ie provides AI-based assistance or automated tools, such tools are for informational purposes only. Users must not submit personal data or sensitive information. iHelp.ie does not guarantee the accuracy of AI-generated content and is not liable for decisions made based on AI suggestions.
6.4 Third-Party Integrations
iHelp.ie may integrate with third-party services, including payment processors, analytics, or verification providers. Use of such services is subject to the terms of the respective providers. iHelp.ie is not responsible for third-party errors or data handling.
7. Content Ownership and Licenses
Users retain ownership of the content they create but grant iHelp.ie a perpetual, royalty-free licence to display, promote, and use content for operational purposes. Users are solely responsible for the legality, accuracy, and appropriateness of their content.
7.1 Prohibited Content
Content must not:
- Violate intellectual property rights
- Be false, misleading, or harmful
- Promote illegal goods or services
- Include offensive, discriminatory, or adult material
7.2 Rights to Remove Content
iHelp.ie may remove, modify, or restrict access to content at any time if it violates Terms, policies, or applicable laws. Users will be notified where feasible.
8. Payments and Fees
Certain services may require payment, including custom designs, premium support, or advertising. Fees are processed through secure approved payment methods. Users are responsible for any applicable taxes.
8.1 Payment Transparency
All payments are processed via approved gateways. iHelp.ie does not store credit card details directly. Users receive a receipt or confirmation through the payment provider.
9. Advertising and Promotions
Users offering commercial services must provide accurate, clear, and verifiable descriptions. Misrepresentation, hidden fees, or promotion of illegal goods/services is prohibited. iHelp.ie may remove or suspend advertisements at its discretion.
9.1 Business Users
Business users must comply with Irish and EU consumer protection regulations. iHelp.ie may restrict or suspend services to ensure compliance or address misuse.
9.2 Fair Usage Policy
Users are expected to use services responsibly. Excessive or exploitative use of free services may result in account restrictions or suspension.
9.3 Banner Ads
Any banner advertising agreements are between the user and the advertiser. iHelp.ie is not responsible for the advertiser’s services or claims.
9.4 Advertising Accuracy
All advertising content must accurately represent the goods, services, or projects promoted. Failure to comply may result in removal of listings, suspension, or account termination.
10. Interactions Between Users
iHelp.ie does not verify user identities. Users interact at their own risk. iHelp.ie is not responsible for disputes, payments, or transactions between users. Users must comply with data protection laws when handling information about other users.
11. Notifications and Communications
iHelp.ie may send service-related notifications by email or platform messages. Users must maintain accurate contact information.
11.1 Identity Disclosure for Paid Services
Where a fee is paid, users have the right to request the identity of advertisers for verification purposes.
11.2 Non-Liability for Delivery
iHelp.ie is not liable for failures or delays in delivering notifications caused by third-party services or technical limitations.
12. Intellectual Property
All content, trademarks, and designs on iHelp.ie are protected under copyright law. Users may not copy or reuse iHelp.ie branding without written consent. Users retain rights to their own content, while granting iHelp.ie a limited licence for platform operation.
12.1 IP Indemnity
Users indemnify iHelp.ie from claims arising from their content that infringes on intellectual property rights or violates the law.
13. Liability and Disclaimers
iHelp.ie is provided “as is” without warranties. To the extent permitted by law, iHelp.ie is not liable for:
- Loss of data, income, or business opportunities
- Indirect or consequential damages
- Misuse by other users
Nothing limits liability for fraud, intentional misconduct, or rights mandated by Irish law.
14. Privacy and Data Protection
User data is governed by the iHelp.ie Privacy Policy. Users must provide accurate information and comply with data protection laws when handling data about other users.
15. Suspension, Termination, and Retention
iHelp.ie may suspend or terminate accounts for violations, illegal activity, or misuse. Certain information may be retained to comply with legal obligations, regulatory requests, or ongoing investigations.
16. Governing Law
These Terms are governed by Irish law. All disputes fall under the jurisdiction of Irish courts. iHelp.ie reserves the right to bring proceedings in other competent jurisdictions if necessary.
17. Miscellaneous
Failure to enforce any provision does not constitute a waiver. If a clause is unenforceable, remaining provisions remain valid. Users may not assign rights without iHelp.ie consent.
18. Business Mediation
Business users dissatisfied with iHelp.ie decisions regarding policy enforcement or service delivery may submit complaints via contact@ihelp.ie. Mediation services may be offered in recognized centers in Ireland.
19. Age Verification
While iHelp.ie prohibits illegal content and underage usage, verification is limited. Users are responsible for ensuring compliance with applicable age requirements.
20. Data Portability and Retention
Information generated during your use of iHelp.ie, including statistics and correspondence, may not be retrievable after account termination, subject to legal retention obligations.
21. Handling Illegal Content Notices
Users may submit detailed notices regarding allegedly illegal content. iHelp.ie evaluates notices and may suspend submission privileges for abuse or unfounded claims.
22. Non-Reliance on Information
Content on iHelp.ie is for informational purposes. Users should not rely solely on platform content for legal, financial, or professional decisions.
23. Indemnity
Users agree to indemnify iHelp.ie, including its operators and affiliates, from liabilities, costs, or expenses arising from breach of these Terms or illegal use of the platform.
24. AI Tools Disclaimer
AI features are for guidance only and may not be relied upon for professional decisions. Users must exercise their own judgment and due diligence.
25. External Links
iHelp.ie may link to external websites for informational purposes. iHelp.ie is not responsible for the content, security, or practices of external websites.
26. Community Guidelines
Users must behave respectfully, follow Irish laws, and avoid spamming, harassment, or offensive conduct. Breach may result in warnings, suspension, or termination.
27. Intellectual Property Notices
Users must respect copyright, trademark, and other IP rights. Any content infringement notices will be evaluated and may result in content removal.
28. Complaints Procedure
Users may submit complaints via contact@ihelp.ie. iHelp.ie will respond within 15 business days and provide a chance to comment before final decisions.
29. Mediation for Business Users
Business users unhappy with complaint outcomes may request mediation at recognized centers. iHelp.ie will cooperate to provide necessary information.
30. Limitation of Liability
iHelp.ie is not liable for technical failures, loss of access, or content errors. Users accept all risks of using the platform.
31. Severability
If any provision is unenforceable, remaining provisions remain valid.
32. Assignment
iHelp.ie may assign rights and obligations. Users may not assign rights without consent.
33. Entire Agreement
These Terms, together with the Privacy Policy and Cookie Policy, form the entire agreement between users and iHelp.ie.
34. Waiver
Failure to enforce any provision does not waive the right to enforce it later.
35. Notices to Users
Service-related notices will be sent to the registered email address. Users are responsible for keeping their contact information accurate.
36. Acceptance of Full Terms
By using iHelp.ie, you acknowledge understanding and acceptance of all clauses herein, including exclusions of liability, business rules, and content responsibilities.
Updated: 24 October 2025