Cookie Policy

This Cookie Policy explains how iHelp.ie uses cookies and similar technologies on its website, subdomains, and services. Cookies are small files placed on your device that store information about your interaction with the site. By using iHelp.ie, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are text files stored on your device by websites you visit. They help the site remember your preferences, improve functionality, and provide useful information about user interactions. Cookies do not give us access to your device or personal files.

iHelp.ie uses cookies for the following purposes:

  • Essential Cookies: These are strictly necessary to operate the website. They enable core features such as secure login, account management, session handling, and access to paid services. Without these cookies, some features may not function.
  • Performance and Analytics Cookies: These cookies collect anonymous, aggregated data about how visitors use iHelp.ie. This information helps us understand site usage, identify technical issues, and improve overall user experience. For example, we may use Google Analytics or similar tools for traffic analysis.
  • Functionality Cookies: These cookies remember your choices, such as language preferences, display settings, or previously visited pages, to provide a more personalised experience.
  • Targeting or Advertising Cookies: Currently, iHelp.ie does not use advertising cookies. Should this change in the future, any targeted advertising will be disclosed, and consent will be obtained.

2. Third-Party Cookies

iHelp.ie may include services provided by trusted third parties, such as payment processors or analytics providers. These services may set cookies to deliver their functions. Third-party cookies are subject to the privacy policies of the respective providers, and iHelp.ie does not control them.

3. Managing and Controlling Cookies

You have the right to manage and control cookies on your device. Most web browsers allow you to block or delete cookies, including:

  • Viewing cookies currently stored.
  • Deleting cookies individually or clearing all cookies.
  • Setting preferences to reject third-party cookies.
  • Configuring browsers to notify you when a cookie is placed.

Please note that blocking or deleting cookies may impact the functionality of iHelp.ie. Certain features, such as login, saved preferences, or interactive services, may not work correctly without cookies.

4. Consent to Use Cookies

By continuing to use iHelp.ie, you provide consent to the use of cookies as described in this policy. On first access, iHelp.ie may display a cookie banner or notification requesting your consent. You may withdraw consent at any time by adjusting your browser settings or following the instructions provided in the cookie banner.

5. Data Collected Through Cookies

Cookies may collect technical and anonymous information including:

  • IP address or device identifier.
  • Browser type and version.
  • Pages visited and time spent on the website.
  • Referring or exit pages.
  • Click patterns and interaction data.

This data is used solely to improve website performance, enhance user experience, and ensure security. It is not linked to personally identifiable information unless you provide it voluntarily.

6. Changes to the Cookie Policy

iHelp.ie may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on the website, and users may be prompted to review updated terms when accessing iHelp.ie. Continued use of the website after changes indicates acceptance of the revised policy.

7. Contact

For questions regarding this Cookie Policy, cookie use, or your preferences, please contact:

Email: contact@ihelp.ie

Updated: 24 October 2025